Privacy Policy

Last Updated:

Introduction

Glowhandstudio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tree and shrub care services or visit our website.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or consultation for our tree care services
• Contact us through our website contact form
• Schedule tree trimming, pruning, or removal services
• Communicate with us via phone or email

The types of personal information we may collect include:

• Name and contact information (email address, phone number, postal address)
• Property address and location details
• Service preferences and requirements
• Payment information for completed services

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our tree and shrub care services
• Process your service requests and schedule appointments
• Send you quotes, invoices, and service-related communications
• Respond to your inquiries and provide customer support
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business and providing tree care services
• When required by law or to respond to legal process
• To protect the rights, property, or safety of Glowhandstudio, our customers, or others

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

Under New Zealand privacy laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. For more information about our use of cookies, please see our Cookies Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Glowhandstudio
120 Parrs Cross Road, Glen Eden, Auckland 0612, New Zealand
Phone: +64212994756
Email: info@glowhandstudio.world

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